Shipping policy

At Gems Bond, each piece of jewelry is carefully crafted, inspected, and packaged before dispatch to ensure it reaches you in excellent condition.

Processing & Dispatch

Ready-to-ship products are typically dispatched within 2–5 business days. Customized, made-to-order, resized, or specially sourced products may require additional processing time, which will be communicated at the time of purchase.

Delivery Timelines

Domestic orders are generally delivered within 3–10 business days after dispatch, depending on the delivery location. International delivery timelines may vary based on destination country, customs procedures, and courier services.

Order Tracking

Once your order has been dispatched, a tracking link and shipment details will be shared via email or SMS, wherever applicable.

Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before payment is completed.

Delays

While we strive to ensure timely delivery, Gems Bond shall not be liable for delays caused by courier partners, customs clearance, weather conditions, public holidays, strikes, natural disasters, or other circumstances beyond our reasonable control.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information. Gems Bond shall not be responsible for delays, failed deliveries, or additional charges arising from incorrect or incomplete address details provided by the customer.

International Orders

For international shipments, customs duties, import taxes, VAT, and other applicable charges imposed by the destination country shall be the sole responsibility of the customer.

Contact Us

For any shipping-related queries, please contact us at:

Email: gemsbond.info@gmail.com